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Terms of delivery and shipping

Terms of delivery and shipping 

The delivery of goods takes place on the way to the delivery address given by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the seller's order processing is decisive. Deviating from this, when selecting the payment method PayPal, the delivery address deposited by the customer at the time of payment is decisive.

If the transport company sends the goods back to the seller because delivery to the customer was not possible, the customer bears the costs of the unsuccessful shipment. This does not apply if the customer is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the offered service, unless the seller announced the service a reasonable time in advance would have. Furthermore, this does not apply with regard to the costs for the shipment if the customer effectively exercises his right of cancellation. If the customer effectively exercises the right of cancellation, the return shipping costs are governed by the rules set out in the seller's cancellation policy.

Pick-up is not possible for logistical reasons.

We deliver your order in Germany (without island) free and convenient to your home on the doorstep (not the front door).

The shipping costs for deliveries outside Germany depend on the value of goods, size and distance. If you are interested, please ask us via our contact form - we will gladly make you an offer.

We deliver the ordered goods with our friendly forwarding agency to Germany (without island), Netherlands, Belgium, Luxembourg, Austria, Switzerland.

Delivery time is 5-30 working days.

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